Support Forum

  • Keyboard Not Functioning Correctly


    I cannot use "M" to set coordinates manually, I cannot use "1"-"4" to select the snap mode, and I cannot use the number pad keys to set the origin.

    Other keys work: "A" selects the ruler, "space" clears the tool, Shift-G makes a group, and so on.

    I have tried booting in "safe boot" mode and the problem persists.

    I'm using FPD v4.5.1 and OS X 10.11.5.

    This problem makes the program unusable.


    Posted By: Bill Eccles on May 25, 2016 06:31PM Category: Front Panel Designer

    Version 4.4.0 key functions work properly.

    Posted By: Bill Eccles on May 25, 2016 06:38PM


    Hello Bill,

    Thank you for letting us know, our IT department found that there seems to be a bug which exists only in the Mac version of the software. The shortcuts are not working when the tool is selected with the mouse via the tool bar. If it is selected via the menu bar or with a shortcut the shortcuts are working well.

    We are sorry for this and will have a fix for the bug in the next version, which will be available soon. Until then please use the menu bar to select the tool.

    Kind regards,

    Posted By: Fabian on May 27, 2016 02:17AM


    Thanks, Fabian. Looking forward to the fix.


    Posted By: Bill Eccles on May 27, 2016 01:41PM


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