Support Forum

  • Bug

    OSX 10.11.3
    Latest FrontDesign v5.0.1

    If I launch designer, open my file (or even brand new one)

    then go to order > order current front panel

    FrontDesign-order launches but cart is always empty

    Posted By: Amadeo on Nov 25, 2016 02:23AM Category: Ordering

    I'm having the same problem. Anyone else? Any fixes?

    Posted By: Alex on Nov 30, 2016 08:52PM


    Hi Amadeo. This has been forwarded to our developers. Can you email me your .fpd files so we can try replicating it on our end? Try saving the file off with a different name.fpd and trying again.

    In the meantime just open the ordering program and click on 'add front panel to shopping cart' b***on at the top of the shopping cart tab to work around this issue.

    Posted By: Adrian on Dec 01, 2016 02:17AM


    I have the same problem. Adrian - please provide a screen shot of where the "add..." b***on is. I can't find it.

    Attached File: Screen_Shot_2016-12-01_at_5.42.13_AM.png

    Posted By: Kevin Rowett on Dec 01, 2016 02:43PM


    Top left corner...

    Attached File: Shopping-Cart.jpg

    Posted By: Adrian on Dec 01, 2016 05:25PM


    Please look at the screen shot I attached. The version of order tool in 5.0.1 doesn't look anything like the one shown in your screen shot.

    Posted By: Kevin Rowett on Dec 01, 2016 05:57PM


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