
Support Forum
-
Front Panel Designer 4.0 Crashes
Hello,
After running Front Panel Designer 4.0 installation, I find that anytime I try to modify a panel created in 3.5 version the 4.0 application crashes.
This is a repeatable crash that happens everytime I try making changes. I have tried this on another PC and get the same problem.
I am running Windows 7, 64 bit on an HP Pavilion computer.
Here is the application crash information as reported by Windows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: FrontDesign.exe
Application Version: 0.0.0.0
Application Timestamp: 4bb3c019
Fault Module Name: FrontDesign.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4bb3c019
Exception Code: c0000005
Exception Offset: 00024f0a
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Is there a fix for this problem?
Regards,
Ted
Posted By: Ted Jolly on Apr 24, 2010 04:45AM Category: Front Panel Designer
Hello Ted,
We apologize for the inconvenience and thank you for your crash report.
We are planning to release version 4.01 soon (within May). It will include bug fixes reported from different operating systems.
Thanks again and let us know if you need help with old 3.5 files. We can save them in 4.0 for you so that you can work with them.
Posted By: Diane Haensel on Apr 26, 2010 07:58PM
ReplyI checked with out software developer regarding the 4.0 crash. They need the 3.5 file that caused the problem for further testing.
Can you please send it to me (diane@frontpanelexpress.com)?
Thank you
Diane
Posted By: Diane Haensel on Apr 26, 2010 10:34PM
Reply