Support Forum

  • Can't open PDF within order confirmation?

    A few customers have been troubled by the fact that the pdf attachments within the order confirmation cannot be opened. Instead of the usual attachment "Order_12345.pdf" a long series of characters would be visible within the email "order_12345.pdf: 00000001,51d90c4d,00000000,00000000"


    What is the actual problem here?

    It is the email client/progam that is being used to open this email.


    What can I do to solve this problem?

    Update your email client to the newest version. Or try an alternative email client.

    Posted By: P Neumann on Jul 14, 2011 08:38PM Category: Ordering

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