Support Forum

Archiv:
 
  • cleaning infill smudge

    I just received a panel that I'm pretty happy with but a few of the engraved letters have infill smudges. Is there a recommended solvent that can be used to clean this up without damaging the anodized finish?

    Posted By: David Moylan on Jan 18, 2013 05:02AM Category: Production

    That shouldn't have happened in the first place. I apologize for the poor paint infill quality. I will have our office contact you to bring the panel back to us and have it cleaned properly.

    We use ethanol and paint thinner for cleaning. The anodized finish is resistant against chemicals.

     

    Again, I apologize for the inconvenience.

     

    Best regards,

    Diane

    Posted By: Diane Haensel on Jan 18, 2013 09:55PM

    Reply

    Thanks for the offer to return the panel but it's not necessary. The smudging was very minor; I didn't even notice it the first time I looked over the panel. Since you mentioned you used ethanol I tried some vodka on a q-tip and that did the trick.

    Posted By: David Moylan on Jan 19, 2013 12:06AM

    Reply

    Since you mentioned you used ethanol I tried some vodka on a q-tip and that did the trick.

     

    vodka, very imaginative and something we're always likely to have on hand. :-)

    Posted By: willamp on Jul 13, 2013 04:04PM

    Reply

Please enter your message:

* = required field

  •   
  •   
 
  
Facebook Linked In Youtube Google+