Support Forum

  • Linux Software - Ordering


    I am using the Linux software. It's great and I am very thankful that you are supporting Linux, however when I select "Start Ordering Program", nothing happens. Is there something I'm missing? I sure hope there is another option to complete my order.

    Posted By: dcibel on Mar 03, 2014 06:50AM Category: Ordering



    Something seems to be broken. What Linux package do you use? I will forward this post to our IT department and the more details you can provide the easier the troubleshooting for them.


    In the meantime, you can always place orders via email. Just attach your fpd files, send to and have us call you for payment information.


    My apologies for the inconvenience. I hope we can have this fixed asap.


    Kind regards,


    Posted By: DianeHaensel on Mar 03, 2014 04:50PM


    Thanks for the help.


    I am using the .deb package, latest version 4.31. I've tried on two seperate computers using both the 32bit and 64bit binaries (one computer is a 32bit OS, other is 64bit OS). My OS in Linux Mint 16.

    Posted By: dcibel on Mar 04, 2014 06:18AM


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