error starting the ordering program
I attempted to order a panel and am getting the error messages below when I try to start the ordering program. I had just ordered some other panels a week or so ago and had no problems. It happens if I select 'order the current panel' or 'start the ordering program'. This is on a windows 7 machine and it's fpd 4.31. I tried re-booting my PC and also re-installing FPD. Any idea what the issue might be?
Expr interpreter exception caught:
Can't coerce (# 122) to function.
Function call trace:
1. BASKET-HAS-KDMAT NIL
2. VIEW-ORDER-GENFOOTER NIL
1. TOTAL: ##0.0000
2. VAT: ##0.0000
3. SUBTOT: ##0.0000
4. SHIPC: ##0.0000
5. SURCH: ##0.0000
6. BSUM: ##0.0000
Posted By: willamp on Mar 29, 2014 04:05PM Category: Front Panel Designer
I found if I closed the error message window the ordering program would continue to let me add the panel and enter all of my info to order. I did get the error message pop-up about 4 more time throughout this process.
I received the confirmation email for ref #145543 so we'll see it works. I have ordered many panels in the past and have never had this problem.
also, sorry for the duplicate post. I refreshed my browser window and that made the second one.
Posted By: willamp on Mar 29, 2014 04:26PMReply
I am sorry you are having trouble with our ordering program. Thank you very much for the detailed error description. I already created a ticket for our IT department and will let you know as soon as I hear back.
However, this shouldn't delay your project. Please email us the files you would like to order from. We can set up the order manually for you.
Posted By: DianeHaensel on Apr 01, 2014 01:51AMReply