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All Categories > Front Panel Express LLC Forum > Ordering > Can't open PDF within order confirmation?
Total Posts: 1 - Pages (1): [1]
Author: soundwave
Posted: Jul 14 2011 - 01:38 PM
Subject: Can't open PDF within order confirmation?
A few customers have been troubled by the fact that the pdf attachments within the order confirmation cannot be opened. Instead of the usual attachment "Order_12345.pdf" a long series of characters would be visible within the email "<file://\order_12345.pdf:%2000000001,51d90c4d,00000000,00000000>order_12345.pdf: 00000001,51d90c4d,00000000,00000000"

What is the actual problem here?
It is the email client/progam that is being used to open this email.

What can I do to solve this problem?
Update your email client to the newest version. Or try an alternative email client.
Total Posts: 1 - Pages (1): [1]
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